Support
Need help with Saio? We're here to help.
Contact Us
Send us an email at support@saio-app.com and we'll get back to you as soon as possible.
support@saio-app.comFrequently Asked Questions
How do I record a meeting?
Open the app and tap the record button on the home screen. Saio will start capturing audio immediately. Tap stop when you're done, and we'll generate a transcript and summary automatically.
Is my audio stored?
No. Audio files are deleted immediately after transcription. Only the text transcript and AI-generated summary are saved to your account.
How do I cancel my subscription?
Go to your iPhone Settings > Apple ID > Subscriptions > Saio, and tap Cancel Subscription. Your Pro features will remain active until the end of the current billing period.
How do I delete my account?
Go to Settings in the app, scroll to the bottom, and tap "Delete account". This will permanently remove all your data including meeting logs, transcripts, and summaries.